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FAQ

Stall

During university terms (not including summer term) we run a stall on Globe Lawn on Mondays from 12:00-16:00 and Thursdays at the MCIC from 12:00-15:00 except for flexible week. In the case of wet weather, the stall will be relocated to the MCIC outdoor area. Follow our Facebook Page for up-to-date information.

Pickups

Please come to the Monday/Thursday Stall for pickups. If pickups are urgent, please send us an email at sales@createunsw.com.au and we'll organise a time and a pickup location.

Payments

We take cash and card. If you need an invoice to get reimbursed by faculty, let us know at sales@createunsw.com.au

Refunds and Replacements

We offer full refunds and replacements (depending on stock availability) on all items.

Delivery

Delivery is available (Prices may vary with free delivery on bulk orders over $200). We post only on Mondays and Thursdays. Send us an email at sales@createunsw.com.au for further enquiries.

Out of stock orders

If you urgently need something that is out of stock, please look for other options such as Jaycar or Ebay. Our components are normally ordered in bulk from overseas, so restocking times may be long.

Components/custom kits for your course or program

We’ve worked with course conveners and lecturers in the past to supply components for courses such as DESN1000 and BIOM1010. In 2020 we produced kits for a UNSW Girls in Engineering workshop including procurement, packaging, and delivery of kits.

Send us an email at sales@createunsw.com.au with the quantities and components required. We can consult on project kit design and offer reduced prices for bulk orders.

Our team has a range of mentoring and tutoring experience and can recommend course staff from within our network.

Extra stall for your course

Generally, we run an extra stall during the later weeks of DESN1000 on build days for convenient last-minute parts. If you’d like us to do something similar for your course send us an email at sales@createunsw.com.au .